Basing on professional manufacture and service, Shengxing Company is devoted to satisfying the customers’ expectation and continuously promoting the service quality. “Quality and customer first” is an eternal tenet of the company. The company strictly follows the requirements of ISO9001-2000 quality certification and gets responsibilities clear to every worker, so as to ensure the healthy operation of production, sales and service. It is also focused on enhancing the exchange with customers. We will make utmost efforts to provide customers with superior product and service. Here, we make promise as follows:

1. Pre-sale service
●  Product introduction, technical exchange, non-brand product design, question solution, etc.

2. On-purchase service
●  Respect the promise made in the contract and make timely delivery, and always keep available to customers.
●  Regarding special or complicated products, relevant personnel will be arranged to provide guideline in terms of the product operation, trouble shooting, debugging, maintenance, etc.

3. After-sale service
●  After-sale service personnel will make quick response to quality compliant from customers and give answer or resolution within 24 hours. The 100% satisfaction of customers is our eternal pursuit.